Patient Information
Your First Visit
Please arrive 10 minutes early to complete your New Patient form, or save time by downloading and filling it out beforehand using the link below.
Initial Examination
Your dentist will start by reviewing your medical and dental history, followed by a comprehensive dental exam. This includes a careful check of your teeth, gums, bite, jaw, and any X-rays that may be needed.
Treatment Plan
After reviewing your history and exam, your dentist will create a treatment plan tailored to your needs. They’ll also take the time to answer questions you have about your oral health and available treatment options.
Insurance & Payment
At Thornhill Dental, our team can guide you through your payment and insurance options, so you can focus on keeping your smile healthy.
Insurance Claims
We can handle direct billing with your insurance company, and our friendly administrative team is here to help you understand your coverage and benefits.
Payment Methods
Payment for your full treatment, or your portion if we’re direct-billing your insurance, is due at the time of your appointment. We accept cash, cheque, debit, and most major credit cards.
Dental Emergencies in Thornhill
Dental emergencies can happen at any time, and when they do, our team is ready to assist.
If you’re experiencing an urgent issue, such as severe tooth pain, a knocked-out tooth, or a mouth injury, contact our office right away so we can provide prompt care.
Office FAQS
Read the FAQs to learn more about what to expect at Thornhill Dental.
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What features does your clinic offer?
Our clinic offers a number of features, including:
- Convenient Location
- Extended Hours
- Free On-Site Parking
- Accessible by Public Transit
- Comfortable Seating
- Emergency Appointments
- Quick Check-up Appointments
- Short Wait Times
- Multiple Appointment Bookings for Families
- Direct Billing to Insurance Companies
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How can I book an appointment?
To book an appointment at Thornhill Dental, please call us during our regular business hours or request an appointment online.
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How do I cancel or reschedule an appointment?
To cancel or reschedule an appointment, please call us. Please let us know about any change of plans as soon as you can, so we can offer the space in our schedule to another patient.
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Does your clinic have on-site parking?
Yes, we have free on-site parking available for all our patients.
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Is your clinic accessible by public transit?
Yes! You can get to Thornhill Dental using York Regional Transit (YRT) Bus Route 3 (Thornhill). Bus stop 4048 is located just across from our office!